Welcome to Memorial Health System’s Online Bill Pay
We are committed to providing you with secure, convenient options to manage your healthcare billing. Whether you are paying for services received at one of our three hospital locations, or at any other Memorial Health System location, we have tailored solutions to meet your needs.
Did You Know?
Managing your medical bills has never been easier! With our secure online bill pay system, you can:
- View a full version of your statement anytime you need it.
- Make payments online 24 hours a day, seven days a week – on your schedule.
- Pay your bills your way by covering part of a bill or all of it at once.
- Check your payment history and balance to stay in control of your finances.
- Choose how you want to receive statements, making it simple and convenient for you.
Important Notice
As of February 1, 2025, Merit Health Biloxi is now Memorial Hospital Biloxi, part of Memorial Health System. If you need to make a payment for services provided under Merit Health Biloxi, rest assured, that is still an option.
Understanding Your Payment Options:
To access your statements, you’ll need to create a profile on a secure billing portal by selecting “Create a Profile.”
- Memorial Hospital Biloxi (Formerly Merit Health Biloxi): For bills related to services at Memorial Health System’s location, formerly known as Merit Health Biloxi, there are separate payment links based on your date of service (DOS).
For dates of service on or after November 8, 2024: call 228-271-4727 or Pay Here
For dates of service prior to November 8, 2024: call 769-207-5068 or Pay Here
For payments related to Merit Health Biloxi Medical Group before February 1, 2025 Pay Here Patient Portal
If you encounter any issues or have billing questions for services at the Biloxi location performed prior to February 1, 2025, please contact (228) 578-6389.
Other Memorial Health System Payment Services:
- There are 2 ways to pay online:
- 1) Pay through the Online Bill Pay Portal: Pay Here.
- 2) Pay through myMemorialConnection: Use this option to pay your bill and monitor your health and wellness. Click myMemorialConnection to get started.
Help with Online Bill Pay
If you encounter any issues or have questions about your bill, our dedicated customer service team is here to assist you.
- Customer Service:
Call (228) 867-4108 or (800) 844-0735 for:
· Making payments over the phone.
· Payments for specific charges.
· Assistance with access codes.Questions about your online balance. - Technical Support:
Call (877) 621-8014 for:
· Issues with the Online Bill Pay portal.
· Payments not reflecting immediately on your balance.
Additional Information
- Payment Posting:
· Your online balance includes all charges for services received after June 14, 2014.
· Payments made online will be applied to the first bill owed.
· Charges will be available to pay online for 120 days from the statement date, after which unpaid balances may be transferred to our partner, HFA, for payment arrangements. - Other Bills: In addition to your hospital bill, you may receive separate bills from physicians who provided services (e.g., radiologists, consulting physicians). These balances must be paid directly to their offices.
Payment Posting:
- You will have one balance which includes all charges.
- The balance is subject to change depending upon changes regarding additional charges/payments to your account.
- No charges for services prior to June 14, 2014 will be included in this balance.
- A payment made through Online Bill Pay will post to your first bill owed.
- You cannot pay select charges. If you wish to make a payment on a specific charge, you must call or visit Customer Service at (228) 867-4108 or (800) 844-0735.
- Charges will be available to pay online for 120 days from statement date. The balance will then be transferred to our partner, HFA, for payment arrangements if not paid in full in 120 days.
- In addition to the bill from Memorial, you may also receive bills from physicians who may have provided services (Ex: radiologists, consulting physicians, etc.). This amount will not be included in your balance. You will need to contact their office directly.
Online Bill Pay Refund Policy:
The Customer Service Department will work with you to resolve any billing discrepancies that may occur. If there is an overpayment to your account, it will be refunded to the appropriate party. Please allow a minimum of four weeks for a credit balance to be processed.
In addition to the bill from Memorial Hospital at Gulfport, you may also receive bills from physicians who may have provided services (Ex: radiologists, consulting physicians, etc.). This amount will not be included in your balance. You will need to contact their office directly.
Charges will be available to pay online for 120 days from statement date. The balance will then be transferred to our partner, HFA, for payment arrangements if not paid in full in 120 days.