Exceptional Care That Transforms.

Notice of Privacy Practices

Updated January 2026

Memorial Health System Summary Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU MAY GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Memorial Health System (“Memorial”) is dedicated to protecting your medical information. We are required by law to maintain the privacy of your medical information and to provide you with this Notice of your legal duties and privacy practices with respect to your medical information. Memorial is required by law to abide by the terms of this Notice. Please visit our website at WeAreMemorial.com for a list of the facilities operated by Memorial and bound by this Notice.

This page is a summary of the Notice of Privacy Practices. We strongly encourage you to take the time to read the full Notice of Privacy Practices, so you are aware of your individual rights and how your health information is used. Memorial’s full Notice of Privacy Practices is available on our website at WeAreMemorial.com or upon request.

How your medical information will be used and disclosed:

We will use and disclose your medical information as part of rendering patient care for treatment, payment or health care operations purposes. For example, your medical information may be used by the doctor or nurse treating you, by the business office to process your payment for the services rendered and by administrative personnel reviewing the quality of the care you receive. We may and often do make your records available to medical personnel at other facilities who are providing care and treatment to you, so that they will be aware of your complete medical history as reflected in our medical records system.

Much of your health information is stored electronically, rather than being in paper form. When we use or disclose your protected health information in the ways described in this notice, we may do so by providing printed copies of your health information or by allowing the authorized person or persons to access the electronic record. However, whether your health information is in paper or electronic form, we will handle it in compliance with the provisions of this notice.

We may use and/or disclose your health information to:

  • Provide treatment
  • Perform healthcare operations
  • Bill for services
  • Participate in Organized Health Care Arrangements
  • Participate in Health Information Exchanges
  • Respond or assist with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions
  • Work with our business associates
  • Communicate with family and friends involved in your care
  • Assist in disaster relief
  • Include you in our hospital directory

Authorizations:

All other uses and disclosures of your protected health information, including those for Memorial marketing activities, sale of your information, or use and disclosure of certain mental health records, will require us to obtain your prior written Authorization.

Your rights regarding your medical information:

You have the right to:

  • Ask us to limit the information we share.
  • Request confidential communication
  • Get a copy of your health information.
  • Request an amendment to your medical information.
  • Get a list of those with whom we’ve shared your information.
  • Get a copy of this Privacy Notice.
  • File a complaint if you believe your privacy rights have been violated and receive notice from us in the event of any breach of your medical information.

Revision of Notice of Privacy Practices:

We reserve the right to change the terms of this Notice, making any revision applicable to all the protected health information we maintain. If we revise the terms of this Notice, we will post a revised Notice throughout Memorial, at WeAreMemorial.com and will make paper copies available upon request.

  1. Reproductive Health Care Privacy (HHS Final Rule)
    Prohibited Use: “We are prohibited from using or disclosing your protected health information (PHI) to conduct a criminal, civil, or administrative investigation into any person for the mere act of seeking, obtaining, providing, or facilitating legal reproductive health care.”
    Permitted Uses: “Your information may only be disclosed for reproductive health care in limited circumstances, such as with your written consent, or where required by a federal law that overrides this privacy restriction.”
  2. Substance Use Disorder
    Increased Protection: “Federal law protects the confidentiality of substance use disorder patient records. In most cases, we may not disclose these records to law enforcement or in legal proceedings without your written consent or a court order.”
    Restriction: “Your Part 2 records will not be used or disclosed in a civil, criminal, administrative, or legislative proceeding against you, even with a subpoena, absent a compliant court order or your written consent.”
  3. Marketing and Sale of Information
    Authorization Requirement: “We will not use or disclose your PHI for marketing purposes or sell your PHI without your express written authorization.”
    Right to Revoke: “You have the right to revoke any authorization regarding marketing or the sale of your information at any time, except to the extent that we have already acted in reliance on it.”
  4. Patient Rights and Intermediaries
    Accounting of Disclosures: “If you request, our Health Information Management Department will provide a list of persons or entities to whom your records have been disclosed within the past three years.”

Questions?

If you have any questions regarding our privacy practices, please contact Memorial’s Privacy Department at (228) 865-3637.