Vice President, Clinic Operations

The Vice President of Clinic Operations is responsible for the strategy and direction of Memorial primary and specialty care physician clinics. Develops and implements new business initiatives in support of Memorial core strategies.

Essential Accountabilities:

1. Directs, implements and maintains strategic planning for areas of responsibility aligned with the mission, vision and values of the system.
2. Oversees and supports the due diligence process of practice acquisitions and divestitures.
3. Develops annual operating budget, managing budget throughout the year to mitigate variances via appropriate cost-control programs
4. Works collaboratively with the administrative team to manage the fiscal oversight of allocated resources in order to optimize return on investment for service initiatives.
5. Provide leadership to department management teams to achieve business goals, quality outcomes and customer satisfaction.
6. Practices within legal, ethical and professional boundaries.

Other Accountabilities:

1. Performs other related duties as assigned or requested.

**Rationale for principal accountabilities (duties and responsibilities):

1. Performance of this function is the reason the position exists.
2. The number of employees available to perform this function is limited.
3. Employees are hired specifically for their ability or expertise required to perform this highly-specialized function.
4. This function occupies a great deal of the employee’s time.
5. Failure to perform this function may have serious consequences.
6. This function was performed by past employees and is performed by current employees.

Qualification and Education Requirements

• Required education – Bachelor’s Degree – Nursing or other field of study
• Preferred education – Master’s degree – Nursing, Business Administration, Healthcare Administration, Public Health, or other field of study.
• Required Licensure: Current MS RN license, MS 90-day temporary permit, or Compact state RN license or as indicated by profession.
• Required Experience: Eight (8) years of progressive management experience in an outpatient/physician clinic setting. Strong understanding of hospital finance, physician clinics operation and billing, and practice management.
• Preferred Experience: Ten (10) years of practice management experience in a multi-specialty physician clinic operation.

Required Knowledge, Skills, Abilities:

Strong leadership skills with demonstrated experience building and leading high performing teams. Communication skills are necessary to promote understanding and foster cooperation among employees, medical staff and other stakeholders in the system. Change agent skills to promote necessary adaptation to the ever-changing healthcare environment. Mission commitment reflected in strong interpersonal skills and high emotional intelligence. Proven ability to build and maintain strong relationships across a matrixed organization. Strong customer focus and results orientation.

Preferred Knowledge, Skills, Abilities:

Strong critical thinking skills. Ability to effectively initiate, lead and implement change.

Blood Borne Pathogen Group: Category III

Work Environment and Physical Requirements

Strong critical thinking skills. Ability to effectively initiate, lead
and implement change.

Physical Demands

Ability to speak and hear for effective communication. Visual acuity and manual dexterity are required to perform duties. Sufficient mobility to move freely throughout the organization.