Exceptional Care That Transforms.

Director of Health Information Management

The Memorial Health System Director of Health Information Management (HIM) is accountable for overall coordination and management of the organization’s medical records, coding, and quality reports. The director oversees the organization wide HIM program ensuring that appropriate policies, processes, and safeguards are in place and in compliance. The director provides management of the coding process for reporting of final diagnosis codes and oversees activities relative to documentation, retrieval, storage, and destruction of all organizational records both on and offsite. The director provides education to the organization related to the use of software systems related to medical records. The director is responsible for the organization’s HIM policies and processes and reviews and provides appropriate forms and policies as needed. The director defines and provides the necessary support and leadership to achieve departmental goals and objectives.

Responsible for leadership and administration of Health Information Management operations

  • Supervises Health Information Management personnel and assigns duties to ensure accurate and timely completion of scanning, coding, and all aspects of record management (assembly, abstracting, storage, and release) 
  • Oversees the collection, analysis, distribution, storage and destruction of health information and ensures quality 
  • Provides management of the coding process and maintains quality and ethical coding standards through validation 
  • Collaborates with health system staff, physicians, other clinicians, and leadership through the course of HIM activities 
  • Develops, maintains, and enforces HIM policies and procedures to comply with state and federal regulations, as well as organizational policies and procedures
  • Develops, maintains, and enforces HIM policies and procedures to comply with state and federal regulations, as well as organizational policies and procedures
  • Reviews and evaluates the effectiveness of existing programs and recommends changes to meet current and long-range goals 
  • Monitors changes in federal and state laws, as well as accreditation standards, to promote organizational readiness for compliance with new health information management and privacy regulations 
  • Ensures organizational compliance with applicable privacy requirements working in conjunction with the HIPAA Privacy Officer and the cybersecurity office

Provides management oversight to assigned departments

  • Directs, coordinates, implements, trains and evaluates HIM leaders and employees
  • Conducts interviews, hires, and holds team members accountable to performance standards 
  • Provides education organization wide related to the use of medical records software systems 
  • Analyzes the department’s needs and establishes objectives to address those needs, ensuring the consistency with organizational initiatives 
  • Directs and manages team activities to ensure department goals are met, monitoring and adjusting staffing and workload as appropriate 
  • Ensures employment practices are in compliance with state and federal laws, regulations, standards and guidelines

Provides strategic and financial planning for areas of responsibility 

  •  Prepares, administers, and monitors annual operating and capital budgets 
  • Facilitates the planning and coordination of quality and cost-effective services throughout the organization 
  • Oversees schedule management, financial management, and reconciliation including budget review and variance reporting 
  • Ensures recommendations regarding department activities, operations, and expansions are consistent with goals, objectives, and mission of Memorial Health System

Qualification and Education Requirements

  • RequiredBachelor’s Degree – Health Information Management, Business or related field of study
  • Required – Progressive experience in Health Information Management for a hospital or healthcare system, with three years of management or supervisory experience

Core (Career Level) Competencies


  • M4 – Provides leadership and direction through Manager III (M3) or Managers (M2). Heads multiple areas or disciplines with significant institutional span. Typically reports to a Senior Director (M5) or Vice President (E1).


  • M4 – Broad knowledge and expertise in principles, practices and theories across multiple disciplines in addition to experience in leading a team, project or program.


  • Leads implementation of policies and procedures to achieve organizational goals; develops operational strategy. Addresses primarily operational challenges that are varied in nature but with some precedent.


  • M4 – Impact is on medium- to long-term (3-4 year) goals; translates strategic plans into operational plans and drives execution. Decisions have serious impact on overall success or failure of area of accountability and other stakeholders.


  • M4 – Interacts with senior leaders and others concerning operational strategy and areas of responsibility. Works to influence others to accept new practices, concepts and approaches with multiple levels of stakeholders.

Required education:

  • M4 – Bachelor’s degree. Advanced degree may be preferred.

Required experience:

  • M4 – Years of relevant experience required: 10.
  • Preferred minimum years of relevant experience: 15+.

Core (Career Level) Competencies


  • Compliance and regulations to include CMS, HIPAA, RAC, TJC, OIG, LCD, and NCD’s
  • Familiar with EHR systems
  • Proficient in Microsoft Office applications


  • Strong strategic skills, problem solving, dealing with ambiguity, and strategic agility
  • Strong leadership skills with demonstrated experience building and leading high performing teams
  • Excellent verbal, written communication and presentation skills


  • Proven ability to manage operations, budgeting, and staffing
  • Build and maintain strong relationships across a matrixed organization
  • Effectively multi-task, prioritize, delegate and organize work

Work Environment and Physical Requirements

Work is generally performed in a healthcare/office environment. Position may be required to travel to various locations.

Physical Demands

Frequent reaching, sitting, walking, and standing may be required. Occasional moderate to heavy lifting may be required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job.

Section 503 – 41 CFR Part 60-741, and VEVRAA (Part 60-300) – EEO and Reasonable Accommodation Online ATS Statement

Memorial Hospital at Gulfport is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Memorial Hospital at Gulfport will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at 228-865-3081 or email Accommodations@mhg.com.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.